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 Maxtor/Seagate External Hard drive fell 18 inches..Now won't work
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Jay J




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11-8-2002


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  Maxtor/Seagate External Hard drive fell 18 inches..Now won't work« » Reply  Edit


I have a 500gb Maxtor external HD..I guess the internal HD inside its enclosure is a SeaGate Baracuda HD?

My little sister was in my room playing guitar on my computer chair,The neck then the neck hit the hd..Causing it to fall off my mini tower computer which I had placed the HD ontop of, because my computer is behind in a cabinet about 24 inches off the ground and the mini computer(used as a small table)is on the ground.
Now the HD is being read by windows but its asking me to format it...The Maxtor Media manager thing on the taskbar states I have 465gb free and to format it to use it....Did I lose all 300gb of my music/movies/pictures on it?

Help.
Fluxion.... Help???



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Jay J




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Anyone?




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Xentropa




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6-14-2008
 « Re: Maxtor/Seagate External Hard drive fell 18 inches..Now won't work (Jay J)« » Reply  Edit


From the looks of it, you have a damage file system/table. Was the hard drive turned ON while you were doing this? Was there a constant data flow or writing going on? If the file system is damaged you will need to send it into a data recovery center and data recovery won't be guaranteed. If the hard drive was not turned on or writing data at the time, it could be just a damaged reading and writing head, which you will also need to send in to a data recovery center to get it fixed.

Bottom line: based on what you posted I think you will need to send it to a professional data recovery center. Although not necessarily cheap, but repairing damaged file tables usually has a 90 to 92% success rate. But most data recovery places will charge 3 to 4 hundred dollars, but should be free if they can't fix it. I had a hd die on me once and I lost so much of my pictures from college. (rather upsetting) Since that day all my hard drives are raid mirrored.



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Jay J




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 « Re: Maxtor/Seagate External Hard drive fell 18 inches..Now won't work (Xentropa)« » Reply  Edit


The HD was idle. just plugged into my computer's USB port.
It was on but not transferring data.



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andyep3




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melbourne fl
7-8-2003
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take the drive out and plug it into your PC as a slave drive. that may or may not help.



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awang




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NorCal
7-8-2006
 « Re: Maxtor/Seagate External Hard drive fell 18 inches..Now won't work (Xentropa)« » Reply  Edit


Quote, originally posted by Xentropa »
From the looks of it, you have a damage file system/table. Was the hard drive turned ON while you were doing this? Was there a constant data flow or writing going on? If the file system is damaged you will need to send it into a data recovery center and data recovery won't be guaranteed. If the hard drive was not turned on or writing data at the time, it could be just a damaged reading and writing head, which you will also need to send in to a data recovery center to get it fixed.

Bottom line: based on what you posted I think you will need to send it to a professional data recovery center. Although not necessarily cheap, but repairing damaged file tables usually has a 90 to 92% success rate. But most data recovery places will charge 3 to 4 hundred dollars, but should be free if they can't fix it. I had a hd die on me once and I lost so much of my pictures from college. (rather upsetting) Since that day all my hard drives are raid mirrored.

$300-400 is much too low of an estimate. reputable places that have been known to recover data charge $1/MB...



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Jay J




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 « Re: (andyep3)« » Reply  Edit


Quote, originally posted by andyep3 »
take the drive out and plug it into your PC as a slave drive. that may or may not help.

That will screw up teh warranty on the HD itself? wont it?



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awang




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NorCal
7-8-2006
 « Re: (Jay J)« » Reply  Edit


Quote, originally posted by Jay J »

That will screw up teh warranty on the HD itself? wont it?

dropping the drive voided the warranty

don't try sending it in either, because they will know you've dropped it.



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9443 posts [101%]
Orange Curtain ca
7-22-2005
 « Re: (awang)« » Reply  Edit


Try sticking it in the freezer for a few minute or until the core temp drops down. careful of condensation.

Xentropa




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Japan
6-14-2008
 « Re: (MSchu)« » Reply  Edit


In general you shouldn't use USB 2.0 for working drives. I have had problems with that before. If you use it to occasionally move files and store data, its fine, but you shouldn't boot off of a USB 2.0 external drive or run a computer game from it.



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Jay J




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11-8-2002


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 « Re: (awang)« » Reply  Edit


Quote, originally posted by awang »

dropping the drive voided the warranty

don't try sending it in either, because they will know you've dropped it.


The problem which happened is common its on the maxtor/seagate help desk online...About 1/4 users get it..Without letting it fall.



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